Ultimate Support

Looking for the latest updates to our program versions?

Type
- Customer Service
- Documentation
- Licensing
- Technical Support
- Training
Software
- Ultimate BestCut
- Ultimate BetterPDF
- Ultimate Impostrip Pro Nesting
- Ultimate Impostrip Pro Offset
- Ultimate Impostrip Must
- Ultimate Impostrip
- Ultimate Impostrip Automation
- Ultimate Impostrip Pro
- Ultimate Impostrip Scalable
- Ultimate Bindery
Print Applications
- Direct Mail & Transactional
- Commercial Printing
- On Demand Books
- Inkjet Printing
- In-plants Printing
- Label Printing
- Offset Printing
- Digital Packaging
- Photo Specialty
- Wide Format
- Variable Booklets
- Cards
- Web2Print

See all Support

Technical Support
How can I verify if I have administrator rights to run the application?

Licensing
Can I run the software in a cloud environment?

Licensing
The download link doesn’t work – what can I do?

Technical Support
Is your imposition software 64-bit?

Documentation
Tracking print jobs with banner pages or banner sheets?

Technical Support
How can I open a ticket or submit a feature request?

Technical Support
In which languages is Ultimate Impostrip available?

Customer Service
What can you do with your demo software?

Licensing
Can I migrate the VM where my license is to another server in my VMware Cluster?

Licensing
Can I run the software on a Virtual Machine (VM)?

Documentation
Using Hot Folders to automate your impositions?

Documentation
Selecting the best template automatically?

Documentation
Building an E-Commerce Ready Workflow?

Customer Service
Do you provide trial versions?

Documentation
Can I produce a Tracking Sheet for my Gang Run?

Technical Support
Is it possible to move my license to another computer?

Documentation
Want to Gang Print Jobs Quickly and Efficiently?

Documentation
Can I preview my impositions before printing?

Technical Support
What are the minimum system requirements?

Documentation
Create a virtual Paper Dummy?

Documentation
What information can you place on a banner sheet?

Documentation
Setting up barcodes for tracking jobs, or sub-jobs?

Technical Support
If I change the settings of my machine (CPU, RAM), will it affect my Impostrip® license?

Documentation
Printer’s bleed managed by your imposition software?

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Latest Version Updates

Updates are free if your have an active Titanium Support Plan. For more information on the support plan, to activate your plan, or to upgrade to the latest version, please contact customerservice@ultimate-tech.com

Window

Ultimate Impostrip Must Version: 2024.1.1 Language(s): EN, FR, ES, DE, IT, PT, NL, JP, CH, PL
Ultimate Impostrip Pro Version: 2024.1.1 Language(s): EN, FR, ES, DE, IT, PT, NL, JP, CH, PL
Ultimate Impostrip Pro Offset Version: 2024.1.1 Language(s): EN, FR, ES, DE, IT, PT, NL, JP, CH, PL
Ultimate Impostrip Pro Nesting Version: 2024.1.1 Language(s): EN, FR, ES, DE, IT, PT, NL, JP, CH, PL
Ultimate Impostrip Automation Version: 2024.1.1 Language(s): EN, FR, ES, DE, IT, PT, NL, JP, CH, PL
Ultimate Impostrip Scalable Version: 2024.1.1 & Legacy 10.9R09 Language(s): EN, FR, ES, DE, IT, PT, NL, JP, CH, PL
Ultimate Bindery Version: 2024.1 Language(s): EN, FR, ES, DE, IT, PT
Configurator for Enfocus Switch Version: Switch 17 and later Language(s): EN

Mac

Ultimate Impostrip Must Version: 2024.1.1 Language(s): EN, FR, ES, DE, IT, PT, NL, JP, CH, PL
Ultimate Impostrip Pro Version: 2024.1.1 Language(s): EN, FR, ES, DE, IT, PT, NL, JP, CH, PL
Ultimate Impostrip Pro Offset Version: 2024.1.1 Language(s): EN, FR, ES, DE, IT, PT, NL, JP, CH, PL
Ultimate Impostrip Pro Nesting Version: 2024.1.1 Language(s): EN, FR, ES, DE, IT, PT, NL, JP, CH, PL
Ultimate Impostrip Automation Version: 2024.1.1 Language(s): EN, FR, ES, DE, IT, PT, NL, JP, CH, PL
Ultimate Impostrip Scalable Version: 2024.1.1 Language(s): EN, FR, ES, DE, IT, PT, NL, JP, CH, PL
Configurator for Enfocus Switch Version: Switch 17 and later Language(s): EN

Support Request

If you have an active Titanium Service Plan, you can make a support request by simply filling out this online form. Please provide us with as many details as possible.

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Customer Service Request

You can make a customer service request by simply filling out this online form. Please provide as many details as possible

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Training Request

You can make a training request by simply filling out this online form. Please provide us with as many details as possible.

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Please fill out this Support Request.

First name*
Last name*
Email*
Telephone*
Company name*
Country*
City*
- I have an active support plan
Software name*
Version*
Operating System*
Adobe Acrobat version
Description*
Send us pertinent screenshots and files
Send us pertinent screenshots and files
Upload here the screenshot of the About of your software, error message, faulty file - Max 2Mb
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Max. file size: 2 MB.
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Customer Service Request

First name*
Last name*
Email*
Telephone*
Country*
City
Company name*
Service for :*
- I have an active support plan
- I want to activate my license
- I want to update my license
- My license is missing
Software name
Message*
Activate my license
1. Launch Ultimate Impostrip®
2. Click on the gear icon and select LICENSE
3. Click on HASP
4. Click on Host Fingerprint. A new window will pop-up. Save the c2v file (client2vendor) with the name of your company. Retrieve the c2v file and attach it to this form.
Update my license
1. Launch Ultimate Impostrip®
2. Click on the gear icon and select LICENSE
3. Click on HASP
4. Then click on the C2V button of your license number. Save your c2v file and attach it to this form.
My license is missing
1. Connect to http://localhost:1947/_int_/devices.html and send us a screenshot of this page
2. Launch Ultimate Impostrip®
3. Click on the gear icon and select LICENSE
4. Click on HASP
5. Then click on the C2V button of your license number. Save your c2v file and attach it to this form.
Files*
Drop files here or

Accepted file types: c2v, jpg, jpeg, png, gif, pdf, Max. file size: 5 MB.
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Please fill out this Training Request

First name*
Last name*
Email*
Telephone*
Company name*
Country*
City
- I have an active support plan
Software name
How many online training hours?
List of your sessions
List of your sessions
Suggested Dates (MM-DD-YY) Time Preference (AM or PM)
TimeZone
Describe the main topics you would like to cover as well as your workflow for a custom training program. Suggestions of dates and time (AM or PM)
- Yes, send me Ultimate’s newsletter
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